How often do you ship?
We ship Monday through Saturday, unless one of those days is observed as a postal holiday, or an event occurs which prevents a trip to the post office (which will immediately be conveyed to the buyer). Any order placed before 10:00 a.m. (or 9:00 a.m. on Saturday) will be mailed the same day; otherwise, it will be mailed the following day.
What payment methods do you accept?
At this time, we only accept payment via credit cards through Stripe. Please note that we will not accept payment via a credit card issue outside of the United States. We do not accept payment via PayPal due to their many anti-small seller policies.
What if I need to return an item?
For the majority of the items in our store there are no returns allowed. Such items include: (1) Anything in a factory sealed box; (2) dolls and action figures, whether in a sealed container or not; (3) any book or magazine; (4) anything tethered in an open-faced box; (5) anything that is new with tags (NWT) such as clothing and plush (stuffed) animals; and (6) anything mint on a card (such as Disney pins).
Any other item can be returned under the following conditions: Buyer must contact us no later that five (5) days after the date of receipt. If the return is due to buyer's remorse, there will be a restocking fee assessed of 20% of the original selling price. In addition, if there is any damage to the item upon its return, an amount equal to the loss of value of the item will also be deducted prior to issuing a refund. Returns based on our mistake, whether the item is significantly not as described in the listing, or an item is other than what was ordered, are always accepted.
It is the responsibility of the buyer to thoroughly read the description and review the accompanying photos before purchase.
We do not give partial refunds.
We videotape the packing of all items prior to shipping to insure there are no questions with regard to what was actually mailed to a buyer.
How do I know my item has shipped?
All buyers are informed as quickly as possible that their package is on the way. They are also provided with the tracking number so they will know where their package is on the way to the buyer.
Do you ship outside the U.S.?
At this time, no. This is due to the fact that postage costs are extremely high, there is no adequate tracking once a package leaves the U.S., and the customs officials in many countries are corrupt and steal merchandise.
Are all your items authentic?
Absolutely! For 99% of items in the store I am the original owner and know the provenance of such items. As to the remaining items, they were purchased from reputable persons and/or businesses and there is no question whatsoever as to their authenticity.
Do you combine items to save on shipping costs?
Yes! Like everyone else, I don't like paying for shipping, but it's necessary when purchasing on the internet. I will always refund the unused portion of the sums paid for postage when items are shipped together. However, sometimes items can't be combined. For instance, a magazine and a book can't ship together via media mail because magazine do not quality for that service. Please note that when multiple items are valued at $40.00 or higher, the cost of insurance will be deducted prior to the refund.
Why don't you offer free shipping?
For small sellers like myself, there is no such thing as "free" shipping. When you see "free" shipping in a listing from a small online seller, what it really means is "shipping combined," i.e., the price of the item has been increased to cover the cost of shipping. I prefer to separate the item price and the shipping cost, which is also helpful in refunding excess postage paid when multiple items are shipped together.